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Manager, Intermodal Operations - Bensenville, IL

  • Req ID: 95167
  • Department: Market Strategy & Asset Management
  • Job Type: Full-Time
  • Position Type: Non-Union
  • Location: Bensenville, Illinois
  • Country: United States
  • % of Travel:
  • # of Positions: 1
  • Job Available to: Internal & External
  • Deadline to apply: 10/07/2022


Canadian Pacific is a transcontinental railway in Canada and the United States with direct links to major ports on the west and east coasts, providing North American customers a competitive rail service with access to key markets in every corner of the globe. CP is growing with its customers, offering a suite of freight transportation services, logistics solutions and supply chain expertise. Visit to see the rail advantages of CP.



The Manager, Intermodal Operations will manage the Intermodal Chicago Terminal operations, including delivery of the Intermodal Operating Plan and development and maintenance of a level of service that meets or exceeds customer expectations. The successful candidate will ensure that all assets are utilized safely, effectively and efficiently at minimal cost.



  • Implementation of the business strategy and operating plan for the Chicago Intermodal Operations;
  • Responsible for the daily plan and execution for the terminal in reference to performance, safety, and efficiency for the business metrics, by managing the Union/Non-Union/Contractors & 3rd Parties in the terminal;
  • Monitor and manage business relationships with other railways or railway entities impacting CP operations;
  • Monitor and evaluate the success of previous plans and make appropriate adjustments;
  • Monitor and track terminal admin and operation requirements. Responsibilities included are validating all terminal contractor work, invoicing and payments;
  • Responsible for maintaining terminal budgets including setting yearly target and the management of those targets;
  • Execution and support of the safety program in the terminal;
  • Monitor, audit safety compliance and provide corrective action where required;
  • Ensure the appropriate train design (BIOP/LSOP) is in place to drive an efficient terminal operating clock to drive fluidity for the yard and company;
  • Ensure security of the facility to prevent theft and unauthorized handling of CP property and shipments;
  • Responsible resolving and managing union grievances;
  • Provide daily leadership and consequence management to improve Supervisor effectiveness while supporting their development and career goals;
  • Provide performance objectives for direct reports;
  • Provide performance management, career development and succession planning for non-union employees under their jurisdiction.



  • High school degree or equivalent is required;
  • Bachelor’s degree in Logistics, Transportation or equivalent is preferred;
  • Broad understanding of rail operations;
  • Understanding of intermodal and automotive terminal operations;
  • Broad understanding of the Collective Agreements in place;
  • Computer skills (Word, Excel, Outlook);
  • Experience with SAP, Oasis, TMS, Nexus and Tyes would be an asset;
  • Ability to communicate effectively;
  • Ability to lead and manage a diverse group of CP union and non-union members and contractors;
  • Ability to influence leaders;
  • Ability to drill down, understand root cause and resolve complex issues.



  • Flexible and competitive benefits package
  • Competitive company pension plan
  • Employee Share Purchase Plan
  • Performance Incentive Program 
  • Annual Fitness Subsidy



As an employer with national presence, the possibility does exist that the location of your position may be changed based on organizational requirements.


Medical Requirements:

Operating safely is a core foundation of CP. Our commitment is to protect our people, customers,  communities in which we operate, the environment and our assets. We are also committed to a  healthy and safe workplace. CP’s Alcohol and Drug Policy and Procedures (“Policy and  Procedures”) support these commitments.   All safety sensitive positions will be required to complete a pre-employment medical that includes a physical, vision, hearing, alcohol and drug audit assessment. Pre-employment qualification drug test(s) are also required. This includes candidates participating in the Trainee Program who will also be required to pass a drug test during the training process before receiving final qualification for the position.


Background Investigation:

The successful candidate will need to successfully complete the following clearances:    

  • Criminal history check
  • Reference check


Management Conductor Program:

Becoming a qualified conductor or locomotive engineer is the single best way for a management employee to learn the business at CP. You may be required to obtain a certification or to maintain your current certification/qualification as a conductor or locomotive engineer.


CP is an equal opportunity/affirmative action employer, inclusive of protected veterans and individuals with disabilities. 

Nearest Major Market: Chicago

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