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Supervisor, Intermodal Operations

  • Req ID: 100622
  • Department: Market Strategy & Asset Management
  • Job Type: Full-Time
  • Position Type: Non-Union
  • Location: Bensenville, Illinois
  • Country: United States
  • % of Travel: 0-10%
  • # of Positions: 1
  • Job Grade: 5
  • Job Available to: Internal & External


Canadian Pacific is a transcontinental railway in Canada and the United States with direct links to major ports on the west and east coasts. CP provides North American customers a competitive rail service with access to key markets in every corner of the globe. CP is growing with its customers, offering a suite of freight transportation services, logistics solutions and supply chain expertise. Visit to see the rail advantages of CP. For more on our purpose, culture, and strategy, visit



As the Supervisor Operations you will plan, coordinate direct and control all outside operations within the Intermodal terminal ensuring trains are received, loaded and/or unloaded in accordance with the policies, guidelines and established plans and priorities while meeting on-time performance and minimizing cost.


Applicants who are assessed as a fit may also be eligible for CP’s Leadership Management Trainee – Intermodal Operations Program at the appropriate time.



  • Direct yard processes to safely meet train schedules, desired foot/feu targets, customer, dispatch, Field Operations and Mechanical and Engineering needs;
  • Direct people responsible to carry out the necessary yard processes;
  • Accountable for delivering instructions for train movements within terminal to Operating crews;
  • Coordinate all train, yard, hostler, lifter and truck movements within the yard;
  • Update OASIS and TMS, TYES and Nexus on a regular basis;
  • Ensure all documentation is accurate, complete and properly communicated to those who require the information as well as the next Supervisor Operations on shift;
  • Resolve non-compliance crew issues and/or opportunities for process improvement, or escalate to manager as appropriate;
  • Perform proficiency and efficiency tests and other safety activities to meet required standards;
  • Inventory management of terminals in their area of responsibility;
  • Ensure compliance to all policies, directives, rules and regulations;
  • Liaise with other groups as required;
  • Responsible for all aspects of the perishables operations;
  • Lead all requests concerns regarding service product with regards to the perishable operations ;
  • Accountable for the safe execution of all terminal plans set forth.



  • Must possess a High School diploma or GED;
  • Previous railroad experience would be considered an asset;
  • Ability to drill down, understand root cause and resolve complex issues;
  • High proficiency in OASIS, TMS, MS Office Outlook, Word, and basic Excel;
  • Understanding of applicable Collective Agreement;
  • Problem-solving capability;
  • High level communication skills;
  • Ability to embrace constructive criticism;
  • Willing to be available as required on a 7x24 basis.



  • Flexible and competitive benefits package
  • Competitive company pension plan
  • Employee Share Purchase Plan
  • Performance Incentive Program
  • Annual Fitness Subsidy



As an employer with national presence, the possibility does exist that the location of your position may be changed based on organizational requirements.


Management Conductor Program:

Becoming a qualified conductor or locomotive engineer is the single best way for a management employee to learn the business at CP. You may be required to obtain a certification or to maintain your current certification/qualification as a conductor or locomotive engineer.


CP is an equal opportunity/affirmative action employer, inclusive of protected veterans and individuals with disabilities.

Nearest Major Market: Chicago

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