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Analyst, Business Transformation

  • Req ID: 98289
  • Department: Information Services
  • Job Type: Full-Time
  • Position Type: Non-Union
  • Location: Calgary, Alberta
  • Country: Canada
  • % of Travel:
  • # of Positions: 1
  • Job Grade: 5
  • Job Available to: Internal & External
  • Deadline to apply: 10/17/2022



Located in Calgary, reporting to the R2R Business Partner, the R2R Business Analyst will assist in gathering requirements, analysis, prioritization, and testing of required functionality across all R2R related applications in support of business processes and procedures.The Business Analyst will assist the R2R Applications Team in all tasks required to achieve the organizational goals and is accountable for gathering, understanding and documenting business processes, and the requirements and specifications needed to recommend and implement new solutions that will enable the organization to achieve its goals.



  • Create, execute and document business analysis activities
  • Provide training and knowledge to meet business requirements.
  • Provide recommendations on process improvements and system’s gap solution
  • Providing system and user problem aid and support to various CP departments and users
  • Develop, manage and implement specific change management strategies, plans and schedules
  • Facilitate stakeholder involvement in the development and implementation of all change initiatives
  • Assess, educate and communicate to the business information related to R2R applications upgrades and releases.
  • Creating and/or updating  business process procedures documentation
  • Developing detailed test plans and scripts 



  • Bachelor’s Degree
  • 3+ years of analyst or equivalent experience
  • 3+ years of experience in change management initiatives using project management methodologies, including assessing training needs, customizing and delivering training
  • Aptitude understanding of the organization’s processes, systems and capabilities
  • Ability to use a wide variety of techniques to elicit requirements (i.e. Research, Verbal protocols, Focus groups, Brainstorming, Interviews, Questionnaires, Prototyping, etc.) and in using a variety of models/diagrams/documents to capture, document and interpret requirements
  • Ability to identify, analyze, recommend and implement solutions to a variety of change management issues as they arise
  • Ability to develop and manage change management tactical plans based on strategy documents.
  • Ability to build working relationships and integrate collaboratively with various teams
  • Skilled in facilitation, negotiation, gaining consensus and managing conflict of diverse stakeholder groups
  • Demonstrated ability to think strategically and analytically, and deliver tactically
  • Ability to multitask and adaptability to changing priorities
  • Good organizational, planning and time management skills
  • Attention to detail and quality
  • Proven strong communication skills - both written and oral - with technical and non-technical staff and with management
  • Appreciation and understanding of how to deal with different cultural values and sensitivities and how to work in a virtual work environment
  • Ability to manage client expectations and negotiate win-win solutions



  • Flexible and competitive benefits package
  • Competitive company pension plan
  • Employee Share Purchase Plan
  • Performance Incentive Program 
  • Annual Fitness Subsidy



As an employer with national presence, the possibility does exist that the location of your position may be changed based on organizational requirements.


Background Investigation:

The successful candidate will need to successfully complete the following clearances:    

  • Criminal history check
  • Reference check


Management Conductor Program:

Becoming a qualified conductor or locomotive engineer is the single best way for a management employee to learn the business at CP. You may be required to obtain a certification or to maintain your current certification/qualification as a conductor or locomotive engineer.


CP is an equal opportunity employer committed to the principles of employment equity and inclusion. We welcome applications from all qualified individuals. All applicant information will be managed in accordance with the federal Personal Information Protection and Electronic Documents Act ("PIPEDA").  

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