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Business Analyst SAP Benefits and Interfaces

Canadian Pacific (CP) and Kansas City Southern (KCS) are now CPKC. As the only truly North American railway, we are making big moves! Drawing on our strong foundations and heritage, CPKC moves essential goods across our 20,000-mile network to support economic growth throughout Canada, the U.S. and Mexico. Be a part of history as we connect a continent and create exciting career opportunities across our new transnational network. Visit to learn about the CPKC advantage, our purpose and culture.



The Specialist Functional Analyst SAP HCM will gather requirements, analyze, design, estimate,  prioritize, build, test, implement and maintain the required functionality within Benefits and ECC in support of business requirements, processes and procedures.



  • Maintaining and supporting CPKC’s Benefits configuration, changes and related vendor interfaces
  • Logging onto CPKC's issue management system, manage problems and change requests related to SAP Human Capital Management including documenting resolution information
  • Providing system and user problem resolution assistance and support to various departments for SAP footprint
  • Creating and/or updating Human Capital Management (HCM) Benefits configuration and business process procedures documentation
  • Analyzing, developing, testing and implementing new functionalities for enhancement and support pack updates in SAP ECC 6.0 versions
  • Managing SAP Online Support System notes and transports in the area of SAP Human Capital Management (HCM)
  • Gathering and Documenting requirement and creating Functional Specification Doccumentation.
  • Liaoning with non functional technical teams (Basis, ABAP, PO)
  • Developing detailed test plans and scripts for SAP HCM Benefits, using Jira and Qtest; and working with other functional teams to ensure that continued effective integration of SAP is achieved 
  • Working independently on resolving issues in the system and being able to build a solution to prevent issues reoccurrence
  • Following the CPKC procedures on system changes and transports (ITIL)
  • Ability to troubleshoot via system analysis (debugging skills is a plus)
  • Ability to speak to proposed changes
  • Ability to “see” the big picture and effects of the proposed changes on the whole SAP landscape
  • Assessing business and application requirements
  • Good communication and documentation skills and abitliy to deliver under pressure and time constraints



  • University degree or college diploma in an IT or Engineering related field
  • 5+ years of practical experience with using a wide variety of techniques to elicit requirements (i.e. Research, Verbal protocols, Focus groups, Brainstorming, Interviews, Questionnaires, Prototyping, etc.) and in using a variety of models/diagrams/documents to capture, document and interpret requirements
  • Excellent understanding of SAP HCM submodule(s)
  • Understanding of the IT organization’s processes, systems and capabilities
  • Appreciation and understanding of how to deal with different cultural values and sensitivities
  • Team player, skilled in working in a highly collaborative manner.
  • Ability to manage client expectations and negotiate win-win solutions
  • Fundamental knowledge of railway operations and processes an asset



  • Flexible and competitive benefits package
  • Employer Funded Retirement Plan
  • Employee Share Purchase Plan
  • Performance Incentive Program
  • Annual Fitness Subsidy
  • Part-time Studies Program



As an employer with North American presence, the possibility does exist that the location of your position may be changed based on organizational requirements.


Background Investigation:

The successful candidate will need to successfully complete the following clearances:       


  • Criminal history check
  • Reference check


Management Conductor Program:

Becoming a qualified conductor or locomotive engineer is the single best way for a management employee to learn the business at CPKC. You may be required to obtain a certification or to maintain your current certification/qualification as a conductor or locomotive engineer.


CPKC is an employment equity employer committed to the principles of employment equity and inclusion. We encourage all qualified candidates to apply including women, Black, Indigenous, People of Colour (BIPOC), members of the LGBTQ+ community, and people with disabilities. Accommodations for the job application process can be provided, as appropriate, upon request. All applicant information will be managed in accordance with the federal Personal Information Protection and Electronic Documents Act (PIPEDA).  


  • Req ID: 101861
  • Department: Information Services
  • Job Type: Full-Time
  • Position Type: Non-Union
  • Location: Calgary, Alberta
  • Country: Canada
  • % of Travel:
  • # of Positions: 1
  • Job Grade: 4
  • Job Available to: Internal & External





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