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Coordinator, Transportation Support

Canadian Pacific (CP) and Kansas City Southern (KCS) are now CPKC. As the only truly North American railway, we are making big moves! Drawing on our strong foundations and heritage, CPKC moves essential goods across our 20,000-mile network to support economic growth throughout Canada, the U.S. and Mexico. Be a part of history as we connect a continent and create exciting career opportunities across our new transnational network. Visit to learn about the CPKC advantage, our purpose and culture.



Provide guidance and support to Transportation Canada and teams in the Calgary Operations Centre as part of the Network Transportation Support Team.



  • Develop and document process and reporting to support the functions and tasks for Transportation Canada teams (RTC, Director, AGMs, CDs)
  • Enable business readiness in response to change initiatives
  • Provide coaching assistance to the Transportation Canada teams on safety, new processes, rules and regulatory application, collective agreements, etc. to shape and develop employee capability
  • Collaborate with the Disability Management Team to ensure an effective Return to Work Process
  • Onboard new employees of Transportation Canada to the Calgary Operations Centre
  • Provide support to the Calgary RTC Staffing position with absenteeism management and scheduling processes
  • Provide coverage for the Calgary RTC Staffing when on leave and during evenings and weekends on an ON CALL basis
  • Coordinate the allocation of RTC resources for workload management
  • Coordinate on-job-training of RTCs, assignment of coaches and training schedules
  • Track and report on various metrics such as efficiency tests, mandatory rules tests, rules violations, discipline, safety blitzes, evaluations, etc
  • Coordinate Transportation Canada team meetings and agendas
  • Identify opportunities for improvement and makes constructive suggestions for change
  • Assist with plan for cost savings in people resources
  • Manage and track to completion the Incident Management Reporting for Transportation Safety Board with corresponding operational departments
  • Coordinate Operations Trainees for Department Familiarization and various visitors to the Calgary Operations Centre
  • Office Management responsibilities including:
    • Submit Calgary Operation Centre facility security accesses
    • Arrange system e-requests for new hires
    • Monitor office supply inventory and order as required
    • Collaborating with Facilities and Information Technology to ensure effectiveness of physical office environment. 
    • Maintain folder structures and distribution lists
    • Distribute communications for Transportation Canada leadership teams
    • Print and package various presentations and report outs
    • Input position status changes of Transportation Canada employees 
  • Resolve and/or escalate issues (including system) in a timely fashion
  • Collaborate with TCRC union to find resolution on matters such as staffing issues, discipline, behaviour, conduct
  • Collaborate with HR Business Partner for workforce planning, recruiting, retirements, terminations etc
  • Assist Transportation Canada Leadership Team with transformation and continuous improvement through a combination of technology, business process and people related change



  • 3 years operational experience in the railway industry
  • Understanding and application of collective agreements, rules and regulatory, and Canadian Rail Operating Rules
  • Ability to understand and resolve problems
  • Written and verbal communication skills
  • Interpersonal relationship skills
  • Systems application skill (MS Office ie Outlook, Word, Excel, Power Point).



  • Flexible and competitive benefits package
  • Competitive company pension plan
  • Employee Share Purchase Plan
  • Performance Incentive Program
  • Annual Fitness Subsidy
  • Part-time Studies Program
  • Flexible Work Environment



As an employer with North American presence, the possibility does exist that the location of your position may be changed based on organizational requirements.


Background Investigation:

The successful candidate will need to successfully complete the following clearances:       

  • Criminal history check
  • Reference check


Management Conductor Program:

Becoming a qualified conductor or locomotive engineer is the single best way for a management employee to learn the business at CPKC. You may be required to obtain a certification or to maintain your current certification/qualification as a conductor or locomotive engineer.


CPKC is an employment equity employer committed to the principles of employment equity and inclusion. We encourage all qualified candidates to apply including women, Black, Indigenous, People of Colour (BIPOC), members of the LGBTQ+ community, and people with disabilities. Accommodations for the job application process can be provided, as appropriate, upon request. All applicant information will be managed in accordance with the federal Personal Information Protection and Electronic Documents Act (PIPEDA)”. 


  • Req ID: 101885
  • Department: Transportation Canada
  • Job Type: Full-Time
  • Position Type: Non-Union
  • Location: Calgary, Alberta
  • Country: Canada
  • % of Travel: 0-10%
  • # of Positions: 1
  • Job Grade: 5
  • Job Available to: Internal & External





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