Functional Analyst SAP Benefits & Interfaces

CPKC is the only truly North American railway and we are making big moves! We are a technology hub with more than 1,100 technology professionals who support 600+ applications that keep North America’s supply chain moving. Our teams are focused on integrating two railways while driving innovative technologies for our business and the industry.

PURPOSE OF THE POSITION

We are growing our in-house SAP Centre of Excellence (CoE). Our leadership team is focused on creating an environment where internal talent is nurtured and developed to their full potential. If you are an SAP champion who thrives in a fast-paced environment, we invite you to be a part of our transformation journey to SAP S/4HANA Rise Cloud. With over 150 SAP professionals, we are one of North America’s largest SAP hubs offering you the opportunity to drive excellence and build a culture of innovation.

The Specialist Functional Analyst is accountable for gathering, understanding and documenting business processes, and the requirements and specifications needed to recommend and implement a SAP HCM solution that will enable the organization to achieve its goals.

POSITION ACCOUNTABILITIES:

• Maintaining and supporting CPKC’s Benefits configuration, changes and related vendor interfaces and vendor management
• Creating and/or updating Human Capital Management (HCM) Benefits configuration and business process procedures documentation
• Analyzing, developing, testing and implementing new functionalities for enhancement and support pack updates in SAP ECC 6.0 versions
• Translating requirements for changes to business processes, policies and information systems to technical teams designing and implementing the solution. Assist with creating user guides and training.
• Developing detailed test plans and scripts for SAP HCM Benefits, using Jira and Qtest; and working with other functional teams to ensure that continued effective integration of SAP is achieved 
• Working independently on resolving issues in the system and being able to build a solution to prevent issues reoccurance
• Ability to “see” the big picture and effects of the proposed changes on the whole SAP landscape
• Good communication and documentation skills and abitliy to deliver under pressure and time constraints
• Capture and document non-functional requirements that are important to the user community (i.e. usability, learnability, reliability). Liaise with Architecture Enterprise and Solution Architects to ensure other non-functional requirements are considered (i.e. security, compatibility, maintainability).
• Develop diagrams and models (use case, activity diagram, business process models, etc.) and clearly document functional requirements and business rules to describe what the system, process, or product/service must do in order to fulfill the business and user requirements.

POSITION REQUIREMENTS:

• Degree / Diploma in Commerce/Business Administration or equivalent practical experience
• Must have experience in SAP – HCM
• 5+ years of practical experience with using a wide variety of techniques to elicit requirements (i.e. Research, Verbal protocols, Focus groups, Brainstorming, Interviews, Questionnaires, Prototyping, etc.) and in using a variety of models/diagrams/documents to capture, document and interpret requirements
• Excellent understanding of SAP HCM submodule(s) with a preference for Benefits, OM/PA , Expense (Concur) and Interfaces
• Fundamental knowledge of railway operations and processes an asset
• Expertise in facilitation, negotiation, gaining consensus and managing conflict of diverse stakeholder groups

WHAT CPKC HAS TO OFFER:

• Flexible and competitive benefits package
• Competitive company pension plan
• Employee Share Purchase Plan
• Performance Incentive Program
• Annual Fitness Subsidy
• Part-time Studies Program

ADDITIONAL INFORMATION:

As an employer with North American presence, the possibility does exist that the location of your position may be changed based on organizational requirements.

Background Investigation:

The successful candidate will need to successfully complete the following clearances:       

• Criminal history check
• Reference check

Management Conductor Program:

Becoming a qualified conductor or locomotive engineer is the single best way for a management employee to learn the business at CPKC. You may be required to obtain a certification or to maintain your current certification/qualification as a conductor or locomotive engineer.

CPKC is an employment equity employer committed to the principles of employment equity and inclusion. We encourage all qualified candidates to apply including women, Black, Indigenous, People of Colour (BIPOC), members of the LGBTQ+ community, and people with disabilities. Accommodations for the job application process can be provided, as appropriate, upon request. All applicant information will be managed in accordance with the federal Personal Information Protection and Electronic Documents Act (PIPEDA).  

• Req ID: 102389
• Department: Information Services
• Job Type: Full-Time
• Position Type: Non-Union
• Location: Calgary, Alberta
• Country: Canada
• % of Travel: 0-10%
• # of Positions: 1
• Job Grade: 4
• Job Available to: Internal & External

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