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Junior Functional Analyst SAP TM EM

  • Req ID: 98286
  • Department: Information Services
  • Job Type: Full-Time
  • Position Type: Non-Union
  • Location: Calgary, Alberta
  • Country: Canada
  • % of Travel: 0-10%
  • # of Positions: 1
  • Job Grade: Level 5
  • Job Available to: Internal & External
  • Deadline to apply: 10/15/2022


Canadian Pacific is a transcontinental railway in Canada and the United States with direct links to major ports on the west and east coasts, providing North American customers a competitive rail service with access to key markets in every corner of the globe. CP is growing with its customers, offering a suite of freight transportation services, logistics solutions and supply chain expertise. Visit to see the rail advantages of CP.



The Junior SAP Functional Specialist is accountable for gathering, understanding and documenting business processes and developing requirements and specifications to improve those processes.  They will assist in the design and implementation of solutions based on SAP Transportation Management (SAP TM) and SAP Event Management (SAP EM) utilizing a combination of Floorplan Manager (FPM) and SAP Fiori UIs that will enable the organization to achieve its goals. They will also support these and other applications as required to meet organization goals.



  • Participate in the Development and Support of SAP Transportation Management (SAP TM) and SAP Event Management (SAP EM)
  • Apply a variety of techniques to elicit and gather business and user requirements from stakeholders.
  • Understand business issues and opportunities. Analyze and define both the “As Is” and “To Be” business processes and perform gap analysis.
  • Coordinate diverse groups who contribute to business requirements and build consensus for requirements across the various user groups.
  • Identify assumptions, constraints, and anticipate and manage risks.
  • Perform requirements analysis and develop prototype solutions to demonstrate SAP capabilities to the business and enable adoption.
  • Perform analysis of existing solutions to understand how they function. Further using this analysis to resolve incidents and/or design improvements.
  • Develop functional specifications and perform functional configuration (SPRO).
  • Perform data analysis to understand how data impacts solutions.
  • Participate in the development and maintenance of custom built functionality and interfaces for SAP Applications and work with developers in this area.
  • Participate in daily production checks and operations process required for ensuring any incidents are avoided or detected in time on SAP applications.
  • Participate in an on call rotation to support 24x7 operations
  • Lead troubleshooting of incidents or defects that arise in SAP applications and ensure a timely resolution. Ensure that all stakeholders are updated on progress as well.
  • Develop diagrams and models (use case, activity diagram, business process models, etc.) and clearly document functional requirements and business rules to describe what the system, process, or product/service must do in order to fulfill the business and user requirements.
  • Define the requirements needed to transition from an existing solution to a new solution.
  • Complete application service requests, provide continual business application support, research transactional issues, identify root causes as well as assist with upgrade and maintenance of applications.
  • Communicate requirements for changes to business processes, policies and information systems to technical teams designing and implementing the solution. Assist with creating user guides and training.
  • Support the development of the test strategy and test plans.  Ensure traceability of requirements back to business need as well as through to solution and testing.  Validate the solution meets the business need and verify it conforms to specifications.



  • University Degree in Computer Science, Information Systems, Engineering, Science, Commerce/Business Administration or equivalent practical experience
  • University education or practical experience in Software Design/Development, Management Information Systems, or Supply Chain/Logistics is an asset.
  • Previous experience with SAP based systems as a Super User or End User
  • Strong Microsoft Office Skills – Word, Excel, PowerPoint, Project, Visio, SharePoint, Outlook
  • Strong familiarity with software design lifecycles and implementation methodologies such as; dev-ops, agile & waterfall
  • Previous ERP system implementation experience will be considered an asset - ideally with an SAP or logistics focus.
  • Appreciation and understanding of how to deal with different cultural values and sensitivities and how to work in a virtual work environment
  • Team player, skilled in working in a highly collaborative manner
  • Ability to manage client expectations and negotiate win-win solutions



  • Flexible and competitive benefits package
  • Competitive company pension plan
  • Employee Share Purchase Plan
  • Performance Incentive Program 
  • Annual Fitness Subsidy




As an employer with national presence, the possibility does exist that the location of your position may be changed based on organizational requirements.


Background Investigation:

The successful candidate will need to successfully complete the following clearances:    

  • Criminal history check
  • Reference check


Management Conductor Program:

Becoming a qualified conductor or locomotive engineer is the single best way for a management employee to learn the business at CP. You may be required to obtain a certification or to maintain your current certification/qualification as a conductor or locomotive engineer.


CP is an equal opportunity employer committed to the principles of employment equity and inclusion. We welcome applications from all qualified individuals. All applicant information will be managed in accordance with the federal Personal Information Protection and Electronic Documents Act ("PIPEDA").  


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