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Microsoft 365 Administrator

Canadian Pacific (CP) and Kansas City Southern (KCS) are now CPKC. As the only truly North American railway, we are making big moves! Drawing on our strong foundations and heritage, CPKC moves essential goods across our 20,000-mile network to support economic growth throughout Canada, the U.S. and Mexico. Be a part of history as we connect a continent and create exciting career opportunities across our new transnational network. Visit to learn about the CPKC advantage, our purpose and culture.




Administration and development of Microsoft 365 service platform services such as SharePoint Online and power platform services such as PowerApps, Power Automate and Power Virtual Agents.



  • Responsible for the delivery of business or system solutions within a System Development Lifecycle (SDLC) methodology
  • Responsible for support of business or system solutions in compliance with determined Service Level Agreements (SLA)
  • Analyze, implement, maintain and document system software
  • Diagnose, isolate and debug software problems and perform problem resolutions
  • Review, analyze and modify programming systems, including encoding, testing, debugging and installing for a large-scale system
  • Support implementation of application programs; fix bugs when they occur
  • Participate in post-implementation reviews of both application development content and process to maximize and share learning
  • Lead the analysis of organizational needs for the development and implementation of applications
  • Ensure that systems are developed which meet the business needs and specifications
  • Ensure the operating efficiency of existing application systems
  • Maintain records for the documentation of systems development and revisions
  • Ensure adherence to best practices for enhancements and support; ensure adoption and adherence to defined support processes (e.g. incident management, change management, source code management, etc.)
  • Design and code applications programs as needed; create test transactions and run unit and system integration tests.



  • University Degree in Computer Science, Information Systems, Engineering, Science or equivalent practical experience
  • Strong knowledge of SharePoint Online authoring services and administration as well as integration with 3rd party applications built in Power Platform and Microsoft Teams.
  • Knowledge in advanced multi-threading, asynchronous communication programming
  • Experience with providing on-call support to customers, this role requires participation in a 24 X 7 on-call support rotation
  • Experience with supporting complex, integrated systems

Asset to have:

  • Experience with working with project management tools such as Microsoft Project or Portfolio management
  • Experience with Microsoft Center of Excellence would also be an asset. PowerShell scripting and PNP PowerShell module  and JSON experience is preferred.
  • Comprehension of Enterprise Application Integration principles and practices;




  • Flexible and competitive benefits package
  • Competitive company pension plan
  • Employee Share Purchase Plan
  • Performance Incentive Program
  • Annual Fitness Subsidy
  • Part-time Studies Program



As an employer with North American presence, the possibility does exist that the location of your position may be changed based on organizational requirements.



Background Investigation:

The successful candidate will need to successfully complete the following clearances:       


  • Criminal history check
  • Reference check


Management Conductor Program:

Becoming a qualified conductor or locomotive engineer is the single best way for a management employee to learn the business at CPKC. You may be required to obtain a certification or to maintain your current certification/qualification as a conductor or locomotive engineer.


CPKC is an employment equity employer committed to the principles of employment equity and inclusion. We encourage all qualified candidates to apply including women, Black, Indigenous, People of Colour (BIPOC), members of the LGBTQ+ community, and people with disabilities. Accommodations for the job application process can be provided, as appropriate, upon request. All applicant information will be managed in accordance with the federal Personal Information Protection and Electronic Documents Act (PIPEDA)”.





  • Req ID: 101274
  • Department: Information Services
  • Job Type: Full-Time
  • Position Type: Non-Union
  • Location: Calgary, Alberta
  • Country: Canada
  • % of Travel: 0-10%
  • # of Positions: 1
  • Job Grade: Level 4
  • Job Available to: Internal & External








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