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Spec Functional Analyst SAP TM EM

  • Req ID: 98284
  • Department: Information Services
  • Job Type: Full-Time
  • Position Type: Non-Union
  • Location: Calgary, Alberta
  • Country: Canada
  • % of Travel: 0-10%
  • # of Positions: 1
  • Job Available to: Internal & External
  • Deadline to apply: 10/15/2022

 

Canadian Pacific is a transcontinental railway in Canada and the United States with direct links to major ports on the west and east coasts, providing North American customers a competitive rail service with access to key markets in every corner of the globe. CP is growing with its customers, offering a suite of freight transportation services, logistics solutions and supply chain expertise. Visit cpr.ca to see the rail advantages of CP.

 

PURPOSE OF THE POSITION

The SAP Functional Specialist is accountable for gathering, understanding, documenting business processes, and the requirements and specifications needed to design, recommend and implement solutions to improve those processes.  They will develop solutions based on SAP Transportation Management (SAP TM) and SAP Event Management (SAP EM) utilizing a combination of Floorplan Manager (FPM) and SAP Fiori UIs that will enable the organization to achieve its goals. They will also utilize industry best practices to ensure deployability, scalability and supportability of those solutions in a growing organization.  Additionally they will be responsible for the maintenance and support of existing as well as new solutions.

 

POSITION ACCOUNTABILITIES

  • Participate in the Development and Support of SAP Transportation Management (SAP TM) and SAP Event Management (SAP EM)
  • Apply a variety of techniques to elicit and gather business and user requirements from stakeholders.
  • Understand business issues and opportunities. Analyze and define both the “As Is” and “To Be” business processes and perform gap analysis.
  • Coordinate diverse groups who contribute to business requirements and build consensus for requirements across the various user groups.
  • Identify assumptions, constraints, and anticipate and manage risks.
  • Perform requirements analysis and develop prototype solutions to demonstrate SAP capabilities to the business and enable adoption.
  • Perform analysis of existing solutions to understand how they function. Further using this analysis to resolve incidents and/or design improvements.
  • Develop functional specifications and perform functional configuration (SPRO).
  • Perform data analysis to understand how data impacts solutions.
  • Participate in the development and maintenance of custom built functionality and interfaces for SAP Applications and work with developers in this area.
  • Participate in daily production checks and operations process required for ensuring any incidents are avoided or detected in time on SAP applications.
  • Participate in an on call rotation to support 24x7 operations
  • Lead troubleshooting of incidents or defects that arise in SAP applications and ensure a timely resolution. Ensure that all stakeholders are updated on progress as well.
  • Develop diagrams and models (use case, activity diagram, business process models, etc.) and clearly document functional requirements and business rules to describe what the system, process, or product/service must do in order to fulfill the business and user requirements.
  • Define the requirements needed to transition from an existing solution to a new solution.
  • Complete application service requests, provide continual business application support, research transactional issues, identify root causes as well as assist with upgrade and maintenance of applications.
  • Communicate requirements for changes to business processes, policies and information systems to technical teams designing and implementing the solution. Assist with creating user guides and training.
  • Support the development of the test strategy and test plans.  Ensure traceability of requirements back to business need as well as through to solution and testing.  Validate the solution meets the business need and verify it conforms to specifications.

 

POSITION REQUIREMENTS

  • University Degree in Computer Science, Information Systems, Engineering, Science, Commerce/Business Administration or equivalent practical experience
  • Technical SAP Experience an asset, specifically experience with the following SAP technical frameworks: BOPF, FPM, FBI, BRF+, and/or AIF.
  • Minimum of 2-3 years of Stakeholder Management in complex matrixed environment.
  • Minimum 2-3 years SAP implementation experience - ideally 3 full project lifecycles with TM, EM or SD, with a focus on logistics
  • Strong familiarity with SAP implementation methodologies
  • Strong configuration skills performing requirements analysis and then SPRO configuration
  • SAP Transportation Management experience, specifically in the areas of Forwarding Order Management, Transportation Charge Management and Forwarding Settlement is an asset
  • SAP Event Management experience is an asset
  • SAP Fiori experience is an asset
  • Experience designing and configuring key integration points between SAP modules including experience with SAP PO
  • Experience implementing SAP Solutions at a logistics or transportation division is an asset
  • EDI, Order Management and Pricing experience is an added advantage
  • Appreciation and understanding of how to deal with different cultural values and sensitivities and how to work in a virtual work environment
  • Team player, skilled in working in a highly collaborative manner
  • Ability to manage client expectations and negotiate win-win solutions

 

WHAT CP HAS TO OFFER:

  • Flexible and competitive benefits package
  • Competitive company pension plan
  • Employee Share Purchase Plan
  • Performance Incentive Program 
  • Annual Fitness Subsidy

 

ADDITIONAL INFORMATION:

 

As an employer with national presence, the possibility does exist that the location of your position may be changed based on organizational requirements.

 

Background Investigation:

The successful candidate will need to successfully complete the following clearances:    

  • Criminal history check
  • Reference check

 

Management Conductor Program:

Becoming a qualified conductor or locomotive engineer is the single best way for a management employee to learn the business at CP. You may be required to obtain a certification or to maintain your current certification/qualification as a conductor or locomotive engineer.

 

CP is an equal opportunity employer committed to the principles of employment equity and inclusion. We welcome applications from all qualified individuals. All applicant information will be managed in accordance with the federal Personal Information Protection and Electronic Documents Act ("PIPEDA").  

 

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