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Specialist - Innovation & Business Transformation


  • Department: Strategic Planning
  • Job Type: Full-Time
  • Position Type: Non-Union
  • Location: Calgary, Alberta
  • Country: Canada
  • % of Travel: 40-50%
  • # of Positions: 1
  • Job Available to: Internal & External
  • Deadline to apply: 10/30/2020


Canadian Pacific is a transcontinental railway in Canada and the United States with direct links to major ports on the west and east coasts. CP provides North American customers a competitive rail service with access to key markets in every corner of the globe. CP is growing with its customers, offering a suite of freight transportation services, logistics solutions and supply chain expertise. Visit to see the rail advantages of CP. For more on our purpose, culture, and strategy, visit


*Please note this position will be based out of Calgary, AB. Depending on the successful candidate, consideration will be given to individuals located in Winnipeg, MB as well. Applications will be accepted from both locations.



As a leader on the Innovation and Business Transformation team, you will be responsible to enable effective program delivery to achieve CP’s roadmap objectives.  The Specialist is a subject matter expert in understanding current business process, facilitating future state development, analyzing gaps, costs, benefits, and process performance.  The position ensures appropriate governance is applied over system/process changes that span multiple business units/functional areas.



  • Provide process improvement expertise and knowledge to colleagues through one-on-one support, team support and may train employees in their area of expertise;
  • Provide first line of support to their business and functional areas on more advanced process analysis and improvement items;
  • Provide expertise to and lead process design for project implementation teams;
  • Review and provide recommendations on computer code, system logic, technical specifications, and database queries as required;  assist with implementation of experimental technologies and innovation projects;
  • Support business process re-engineering efforts ensuring business readiness for new/enhanced work tools;
  • Provide a bridge between business and IT for measurements of performance, gap analysis, and future benefits for programs and enhancements;
  • Identify opportunities for process improvement through process mining;
  • Support user acceptance testing;
  • Audit and reinforce proper utilization of new processes, procedures, and systems.



  • Bachelor’s degree in Operations Research, Business, Economics, Statistics, Computer Science or equivalent working experience;
  • Minimum 2 years’ of organizational change management experience (formal certification is desirable);
  • 3 or more years’ of project management experience (formal certification considered an asset);
  • 4 or more years’ of business analysis experience (formal certification considered an asset);
  • Minimum 2 years’ of development or computer coding experience in modern technologies such as Python;
  • Experience in design thinking or process mining is an asset;
  • A solid understanding of SAP products and standards;
  • Strong written and oral communication skills;
  • Strong problem solving, organizational and project planning skills;
  • Project management, data science skills are an asset;
  • Ability to manage conflict and conflicting stakeholder interests;
  • Strong leadership skills and ability to handle ambiguity;
  • Ability to influence up to VP level;
  • Ability to work with cross functional teams to develop common solutions that protect CP policies, processes and reduces risk;
  • Ability to lead initiatives that span up to one year and may require ability to manage resources across the company to meet timelines;
  • Ability to apply oneself in an environment with shifting priorities that require critical decision making and dealing with complex and demanding issues;
  • Must be able to work with people with diverse backgrounds and knowledge to achieve departmental/corporate goals;
  • Position requires up to 50% travel;
  • May need to do shift work when conducting position evaluations.




  • Flexible and competitive benefits package
  • Competitive company pension plan
  • Employee Share Purchase Plan
  • Performance Incentive Program 
  • Annual Fitness Subsidy



As an employer with national presence, the possibility does exist that the location of your position may be changed based on organizational requirements.


Background Investigation:

The successful candidate will need to successfully complete the following clearances:      

  • Criminal history check
  • Reference check


Management Conductor Program:

Becoming a qualified conductor or locomotive engineer is the single best way for a management employee to learn the business at CP. You may be required to obtain a certification or to maintain your current certification/qualification as a conductor or locomotive engineer.


CP is an equal opportunity employer committed to the principles of employment equity and inclusion. We welcome applications from all qualified individuals. All applicant information will be managed in accordance with the federal Personal Information Protection and Electronic Documents Act ("PIPEDA").  






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