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Coordinator Intermodal Operations

Canadian Pacific (CP) and Kansas City Southern (KCS) are now CPKC. As the only truly North American railway, we are making big moves! Drawing on our strong foundations and heritage, CPKC moves essential goods across our 20,000-mile network to support economic growth throughout Canada, the U.S. and Mexico. Be a part of history as we connect a continent and create exciting career opportunities across our new transnational network. Visit to learn about the CPKC advantage, our purpose and culture.



You will become a member of a dedicated and experienced team of service professionals, coordinating and ensuring the successful delivery of commodities across CPKC’s growing Intermodal segment.  Movement of intermodal equipment by rail provides customers cost-effective options that reduce greenhouse gas emissions as compared to truck.  Focus on customer service, proactively building effective solutions, and collaboration are keys to success in this fast paced and dynamic environment. As part of CPKC’s Network Service Centre, employees benefit from growth & development opportunities across areas such as Operations, Finance, Customer Service, and Human Resources.



Responsibilities may include, but are not limited to:

  • Providing uninterrupted delivery of services by handling and resolving unique, tactical, production issues related to Intermodal Operations
  • Delivering quality, timely resolution of operational issues
  • Development and maintenance of processes and cutting edge systems that support continuous improvement of work and quality of service
  • Providing immediate feedback to Manager, Supervisor and Customer Appointing team  on root cause of issues including provision of coaching as required
  • Development of process and technology improvements on production standards and metrics as well as providing expertise to support achievement of service level agreements



  • University degree preferred and/or 2 years’ railway/trucking operations experience
  • Intermodal and/or Rail Operations experience would be considered an asset
  • Knowledge of the following computer applications would be considered an asset
  • TMS, SAP, CWEB, Vendor Web, Next Gen
  • Order Entry & Fastway
  • SharePoint
  • Microsoft suite of tools
  • Excellent communication (written and verbal), organizational, and troubleshooting skills
  • Ability to drill down, understand root cause and resolve complex issues
  • Ability to exercise innovation, analytical, persuasion & influence skills in solving problems
  • Ability to communicate complex issues to all levels of organization
  • Ability to interact effectively with internal and external customers
  • Ability to make connections and build strong relationships
  • Willing to be available as required on a 7X24 basis




  • Flexible and competitive benefits package 
  • Competitive company pension plan 
  • Employee Share Purchase Plan 
  • Performance Incentive Program 
  • Annual Fitness Subsidy 
  • Part-time Studies Program 



As an employer with national presence, the possibility does exist that the location of your position may be changed based on organizational requirements.


Background Investigation:

The successful candidate will need to successfully complete the following clearances:     

  • Criminal history check
  • Reference check


Management Conductor Program:

 Becoming a qualified conductor or locomotive engineer is the single best way for a management employee to learn the business at CPKC. You may be required to obtain a certification or to maintain your current certification/qualification as a conductor or locomotive engineer.


CPKC is an employment equity employer committed to the principles of employment equity and inclusion. We encourage all qualified candidates to apply including women, Black, Indigenous, People of Colour (BIPOC), members of the LGBTQ+ community, and people with disabilities. Accommodations for the job application process can be provided, as appropriate, upon request. All applicant information will be managed in accordance with the federal Personal Information Protection and Electronic Documents Act (PIPEDA)”.


  • Req ID: 101732
  • Department: Information Services
  • Job Type: Full-Time
  • Position Type: Non-Union
  • Location: Winnipeg, Manitoba
  • Country: Canada
  • % of Travel:
  • # of Positions: 1
  • Job Grade:
  • Job Available to: Internal & External



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