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Manager, Casualty Management

  • Req ID: 84566
  • Department: Corporate Risk
  • Job Type: Full-Time
  • Position Type: Non-Union
  • Location: Franklin Park, Illinois
  • Country: United States
  • % of Travel: 0-10%
  • # of Positions: 1
  • Job Available to: Internal & External
  • Deadline to apply: 05/10/2021


Canadian Pacific is a transcontinental railway in Canada and the United States with direct links to major ports on the west and east coasts, providing North American customers a competitive rail service with access to key markets in every corner of the globe. CP is growing with its customers, offering a suite of freight transportation services, logistics solutions and supply chain expertise. Visit to see the rail advantages of CP.



Manage all financial, legal and medical billing, and claims processing functions for the Casualty Management department throughout the U.S. to assist in minimizing corporate loss exposures from incidents involving employee injuries or third party injuries and/or property damage that may significantly impact corporate results. Develop, recommend and implement strategies for protecting the company’s financial interests in casualty lawsuits and claims against the company and in pursuing recovery claims for the company’s casualty losses.



  • Provide advice and guidance to director and senior management on claims management and related financial procedures, processes and protocols, including accruals, budgeting, payments, and reporting;
  • Produce month-end reserve and stats reports, journal entries and quarterly short-term/long-term reserve analysis;
  • Manage, maintain and increase utility of claims module within the Incident Management module; assist claims team with issues using claims module and outside data systems, such as ISO;
  • Manage and maintain Medicare reporting;
  • Oversee maintenance of departmental files stored remotely;
  • Confer regularly with claims managers and representatives to assess pending claims status and progress in achieving current department objectives and goals and to assist in processing claim payments and receivables;
  • Assist outside attorneys retained to represent the company in personal injury and property damage lawsuits brought for, or against, the company;
  • Coordinate with regulatory group and internal audit to provide information needed to comply with periodic regulatory reporting requirements;
  • Assist in processing payments to injured employees’ medical providers for work-related injuries, and manage, document and reconcile supplemental medical payments made by contractor;
  • Process all outside counsel and other Casualty Management-related invoices every month, ensuring necessary approvals are secured and confirming appropriate payments are made to outside legal vendors;
  • Process settlements, and manage working fund checks;
  • Other responsibilities as required, including but not limited to manage general mailbox daily, update litigation calendar weekly, disseminate RRB RUIA lien reports and monthly RRB annuity reports, maintain duty calendar and issue weekly duty roster.



  • High school degree required; college degree preferred;
  • Training and experience in the following areas:
    • Working knowledge of U.S. casualty litigation management, with knowledge of managing Federal Employer's Liability Act claims preferred;
    • Substantial railroad experience with solid understanding of interactions between railroad claims and other departmental functions;
    • Significant experience with legal billing, preferably including electronic billing, claim accruals and payment, and legal matter and other related document management;
    • Working knowledge of SAP (ERP and Business Intelligence modules) and Microsoft Excel, Access, Word and Outlook preferred;
  • Strong interpersonal communication skills;
  • Strong written communication skills preferred;
  • Significant management of interpersonal relationships, including ability to adapt to a variety of decision-making processes and to communicate with a wide range of personality types.



  • Flexible and competitive benefits package
  • Competitive company pension plan
  • Employee Share Purchase Plan
  • Performance Incentive Program 
  • Annual Fitness Subsidy



As an employer with national presence, the possibility does exist that the location of your position may be changed based on organizational requirements.


Drug Test Elements:

CP is committed to the safety and health of its employees and the general public.  All new hires are required to undergo a drug screen.  We appreciate your cooperation in keeping CP safe and drug free. 


Background Investigation:

The successful candidate will need to successfully complete the following clearances:    

  • Criminal history check
  • Last 3 years of driving history
  • Last 7 years of employment history; includes military service 
  • Social Security number verification 


Management Conductor Program:

Becoming a qualified conductor or locomotive engineer is the single best way for a management employee to learn the business at CP. You may be required to obtain a certification or to maintain your current certification/qualification as a conductor or locomotive engineer.


CP is an equal opportunity employer committed to the principles of employment equity and inclusion. We welcome applications from all qualified individuals. All applicant information will be managed in accordance with the federal Personal Information Protection and Electronic Documents Act ("PIPEDA").


“CP is an equal opportunity/affirmative action employer, inclusive of protected veterans and individuals with disabilities.” 

Nearest Major Market: Chicago

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