Analyst Billing and Receivable Management

Join CPKC, North America’s first transnational railroad connecting U.S., Canada, and Mexico, where your career drives progress and safety is paramount. We connect communities, fuel economic growth, and provide meaningful work in a culture that values diversity, accountability, and pride. With opportunities for training, development, and advancement, you’re not just building a career—you’re part of something bigger. Together, we move goods, connect people, and create lasting change. Your future starts here.

PURPOSE OF THE POSITION:

This multifaceted role presents an outstanding opportunity to significantly influence business operations as a key contributor, concentrating on Billing and Receivables systems. You will be integral in optimizing the entire "Lead to Cash" cycle—comprising Billing, Contract Rate Publications, Customer Disputes, Collections, and Cash Applications—while promoting process improvements, automating workflows, and ensuring compliance with financial controls.

POSITION ACCOUNTABILITIES:

• Lead and implement process improvements across all areas of Billing & Receivables Management, collaborating with multiple departments to improve operational efficiency
• Analyze complex accounts within Billing, Disputes, Interline Settlement System (ISS), Agreements & Publications (A&P), and Cash application processes to identify issues, propose solutions, and improve performance metrics
• Oversee accurate billing and conduct trend analysis to proactively address billing patterns and customer behaviours
• Contribute to the successful execution of special projects and central initiatives as the need arises
• Ensure the accurate and timely publication of contract rates to ensure efficient and accurate customer invoicing
• Support leadership by maintaining detailed and comprehensive process documentation, including training resources, audit materials, and operational guidelines
• Maintain compliance with established processes and financial controls to uphold organizational integrity
• Investigate, assess, and resolve inbound disputes, ensuring required actions are taken for successful dispute resolution or interline settlements
• Perform additional responsibilities and tasks, contributing to the overall success of the team and organization

POSITION REQUIREMENTS:

• A bachelor’s degree from an accredited institution, preferably in Accounting or Finance
• 2 years of experience in billing, rating, invoicing, and accounts receivable practices, ideally within the transportation industry
• Advanced proficiency in Microsoft Excel is required, preferably using automation tools (including Macros) and SAP
• Fluency in English is mandatory; proficiency in Spanish or French is highly desirable

WHAT CPKC HAS TO OFFER:

• Flexible and competitive benefits package
• Competitive company pension and/or retirement plans
• Employee share purchase plan
• Performance incentive plan
• Annual fitness subsidy
• Part-time studies program

PRE-EMPLOYMENT REQUIREMENTS:

Drug Testing

This position is subject to a negative company drug test.

Background Investigation

• Criminal history check
• Education verification
• Professional references
• Social Security Number verification

BECOMING A RAILROADER:

As an employee with a North American presence, the possibility does exist that the location of your position may be changed based on organizational requirements.

Management Conductor Program

Becoming a qualified conductor or locomotive engineer is the single best way for a management employee to learn the business at CPKC. You may be required to obtain a certification or to maintain your current certification/qualification as a conductor or locomotive engineer.

CULTURE OF INCLUSION:

For our U.S. applicants, CPKC is an equal opportunity/affirmative action employer, inclusive of protected veterans and individuals with disabilities. For Canadian applicants CPKC is an employment equity employer committed to the principles of employment equity and inclusion. We encourage all qualified candidates to apply including: women, Black, Indigenous, People of Color (BIPOC), members of the LGBTQ+ community and people with disabilities. Accommodations for the job application process can be provided, as appropriate, upon request. All applicant information will be managed in accordance with the federal Personal Information Protection and Electronic Documents Act (PIPEDA).

• Req ID: 104836
• Department: Information Services & Network Service Centre (NSC)
• Job Type: Full-Time
• Position Type: Non-Union
• Location: Kansas City, Missouri
• Country: United States
• % of Travel: 0-10%
• # of Positions: 1
• Job Grade: 5
• Job Available to: Internal & External

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