Specialist Train Dispatch Practices and Scheduling

Join CPKC, North America’s first transnational railroad connecting U.S., Canada, and Mexico, where your career drives progress and safety is paramount. We connect communities, fuel economic growth, and provide meaningful work in a culture that values diversity, accountability, and pride. With opportunities for training, development, and advancement, you’re not just building a career—you’re part of something bigger. Together, we move goods, connect people, and create lasting change. Your future starts here.

PURPOSE OF THE POSITION:

The Train Dispatch Practices and Scheduling Specialist is responsible for ensuring that Train Dispatcher scheduling aligns with operational and business needs. This role plays a key part in maintaining workforce readiness and compliance by supporting the Senior Manager of Train Dispatching Practices in areas such as training coordination, qualification tracking, and disciplinary documentation.

POSITION ACCOUNTABILITIES:

• Prepare and update schedules for Crew Management center, Train Dispatcher, and Tower Operator staff, considering vacation, illness, training, and leaves of absence, in accordance with collective agreements and company policies
• Track and record all schedules, training activities, and qualifications
• Ensure timely qualification of employees within the parameters of their collective agreements
• Maintain accurate and current documentation including Seniority Rosters, Train Sheets, Overtime Lists, Desk Matrix, and Hours of Service violations
•  Prepare monthly absenteeism penalty claim reports for U.S. Operations Center management
• Draft and post Train Dispatching and Crew Dispatching bulletins in compliance with collective agreement requirements
• Interpret and apply attendance and discipline policies, making disciplinary recommendations aligned with collective agreements
• Maintain employee records in coordination with Human Resources and Employee Services, including job changes and disciplinary actions
• Assist in planning and executing new hire training programs for Train Dispatchers
• Monitor dispatcher qualifications and workload, reporting results to the General Manager
• Validate and approve/deny unionized pay entries and penalty claims
• Manage inventory of Train Sheets and general office supplies
• Perform monthly operational efficiency testing to validate rules compliance of our Train Dispatchers in support of our Home Safe culture.

POSITION REQUIREMENTS:

• High School Diploma or General Equivalency
• 1 year previous Train Dispatcher experience
• Strong computer skills and possess the ability to master computerized train control applications is required
• 1 year experience working under a collective agreement
• Must be available, outside of standard working hours to support a 24/7 work environment

WHAT CPKC HAS TO OFFER:

• Flexible and competitive benefits package
• Competitive company pension and/or retirement plans
• Employee share purchase plan
• Performance incentive plan
• Annual fitness subsidy
• Part-time studies program

PRE-EMPLOYMENT REQUIREMENTS

Medical and Drug Testing

This is a safety critical position and a successful pre-employment medical assessment including physical, vision, hearing, and a negative company or regulated drug test is required. Post hire qualification drug testing may also be required.

Background Investigation

• Criminal history check
• Education verification
• Professional references
• Social Security Number verification

BECOMING A RAILROADER:

As an employee with a North American presence, the possibility does exist that the location of your position may be changed based on organizational requirements.

Management Conductor Program

Becoming a qualified conductor or locomotive engineer is the single best way for a management employee to learn the business at CPKC. You may be required to obtain a certification or to maintain your current certification/qualification as a conductor or locomotive engineer.

CULTURE OF INCLUSION:

For our U.S. applicants, CPKC is an equal opportunity/affirmative action employer, inclusive of protected veterans and individuals with disabilities. For Canadian applicants CPKC is an employment equity employer committed to the principles of employment equity and inclusion. We encourage all qualified candidates to apply including: women, Black, Indigenous, People of Color (BIPOC), members of the LGBTQ+ community and people with disabilities. Accommodations for the job application process can be provided, as appropriate, upon request. All applicant information will be managed in accordance with the federal Personal Information Protection and Electronic Documents Act (PIPEDA).

• Req ID: 105137
• Department: Network Operations
• Job Type: Full-Time
• Position Type: Non-Union
• Location: Kansas City, Missouri
• Country: United States
• % of Travel: 0-10%
• # of Positions: 1
• Job Grade: 4
• Job Available to: Internal & External

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