Organizational Change Management Specialist

Canadian Pacific (CP) and Kansas City Southern (KCS) are now CPKC. As the only truly North American railway, we are making big moves! Drawing on our strong foundations and heritage, CPKC moves essential goods across our 20,000-mile network to support economic growth throughout Canada, the U.S. and Mexico. Be a part of history as we connect a continent and create exciting career opportunities across our new transnational network. Visit cpkcr.com to learn about the CPKC advantage, our purpose and culture.

PURPOSE OF THE POSITION:

The Specialist Organizational Change Management will focus on the people side of change, including changes to business processes, systems, and technologies.  Responsible for the creation and delivery of strategies and plans to help employees maximize the adoption of new programs by honing methods of effective and sustained behavior change across the many different business lines of Canadian Pacific.  Assist in the production and revision of training material. 

POSITION ACCOUNTABILITIES:

• Accountable for the development of a set of actionable and targeted organizational change management plans – including business impact assessments, stakeholder engagement and communication plan, evaluation plan, sponsor roadmap, training plan, sustainability plan and resistance/coaching plan.
• Manage, and communicate project schedules and status, while balancing priorities on multiple projects simultaneously
• Accountable for the production of training materials associated with the project
• Develop and issue metrics reporting for training and organizational change management effectiveness
• Able to work with project managers and the business to ensure successful implementation of new projects by executing the training, sustainability and communication plans.
• Facilitate organizational change management activities with cross-functional team members and stakeholders to understand and ensure adoption of the Business Transformation.

POSITION REQUIREMENTS:

• Degree in Education, Business or equivalent experience which would include experience in Organizational Change Management and Training & Development;
• 3+ years of experience change management - within the Technology space;
• Understanding of training delivery principles;
• Understand project management principles;
• Capability in the use of the Microsoft suite of tools (Word, Excel, Project) ;
• Ability to implement appropriate organizational change management strategies;
• Ability to work with various file formats and computer applications and using the appropriate one for the project;
• Influencing, negotiation, and interpersonal skills with client groups, unions and HR;
• Strong Presentation and Management skills;
• Demonstrated ability to work effectively cross functionally and collaboratively.

NICE TO HAVE

• Proscii certification is an asset;
• Proficiency with CP internal systems would be considered an asset – LMS, TYES, Nexus, RPM, AIR, Crew Balancer, ITM, CMA;
• Capability in the use of Articulate Storyline or Beyond or Adobe is preferred;
• Experience in a full lifecycle change management project is preferred;
• Experience in UI / Design / Communications would be preferred;

WHAT CPKC HAS TO OFFER:

• Flexible and competitive benefits package
• Employer Funded Retirement Plan
• Employee Share Purchase Plan
• Performance Incentive Program
• Annual Fitness Subsidy
• Part-time Studies Program

ADDITIONAL INFORMATION:

As an employer with North American presence, the possibility does exist that the location of your position may be changed based on organizational requirements.

Drug Test Elements:

CPKC is committed to the safety and health of its employees and the general public.  All new hires are required to undergo a drug screen.  We appreciate your cooperation in keeping CPKC safe and drug free. 

Background Investigation:

The successful candidate will need to successfully complete the following clearances:       

• Criminal history check
• Reference check
• Last 3 years of driving history
• Last 7 years of employment history; includes military service
• Social Security number verification

Management Conductor Program:

Becoming a qualified conductor or locomotive engineer is the single best way for a management employee to learn the business at CPKC. You may be required to obtain a certification or to maintain your current certification/qualification as a conductor or locomotive engineer.

CPKC is an equal opportunity/affirmative action employer, inclusive of protected veterans and individuals with disabilities.

• Req ID: 101420
• Department: Information Services
• Job Type: Full-Time
• Position Type: Non-Union
• Location: Kansas City, Missouri
• Country: United States
• % of Travel: 0-10%
• # of Positions: 2
• Job Grade: 4
• Job Available to: Internal & External

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