Specialist Receivables Management

Canadian Pacific (CP) and Kansas City Southern (KCS) are now CPKC. As the only truly North American railway, we are making big moves! Drawing on our strong foundations and heritage, CPKC moves essential goods across our 20,000-mile network to support economic growth throughout Canada, the U.S. and Mexico. Be a part of history as we connect a continent and create exciting career opportunities across our new transnational network. Visit cpkcr.com to learn about the CPKC advantage, our purpose and culture.

PURPOSE OF THE POSITION:

As the Specialist, Receivables Management, you will analyze and resolve complicated, escalated, or aged accounts to protect CPKC’s financials. You will lead drill down activities to address the root cause of issues. You will provide support, coaching and mentoring to the Receivable Management team.  You will maintain a portfolio of Receivable balances, issuing collection letters and initiating phone calls, while at the same time addressing customer disputes, concerns, and inquiries.

This position is based in Winnipeg, MB or Kansas City, MO.

POSITION ACCOUNTABILITIES:

• Strategically manages multiple complicated, escalated, or aged accounts by investigating, validating, and resolving discrepancies or disputes by working with both CPKC’s internal & external customers. Builds and maintains collaborative relationships
• Drills down to the root cause to resolve complex issues ensuring a go-forward process is in place
• Builds business cases to support the resolution of accounts
• Leads projects and performs other duties as may be assigned.  Provides subject matter expertise and support functions to other departments or projects
• Timely monitoring and collecting on own portfolio of past due receivables while maintaining confidentiality and protecting CPKC’s financial position
• Adherence to daily targets and departmental objectives

POSITION REQUIREMENTS:

• Bachelor's degree from an accredited university or college in Accounting or Business Administration
• Three years’ experience in a collections or related role
• Railroad or transportation experience preferred
• Project experience considered an asset
• Proven history of driving results in receivables reduction
• High proficiency in Microsoft Office is required
• SAP system (ECC & S4) knowledge is an asset
• Excellent communication, negotiation, and problem-solving skills
• Excellent organizational, multi-tasking and time management skills with a proven ability to deliver results
• Ability to effectively work independently and as part of a team
• Strong situational awareness
• Effective communicator both verbal and written with both internal and external contacts at all levels
• Ability to critically think through complex problems and offer solutions

WHAT CPKC HAS TO OFFER:

• Flexible and competitive benefits package
• Competitive company pension and/or retirement plans
• Employee Share Purchase Plan
• Performance Incentive Program
• Annual Fitness Subsidy
• Part-time Studies Program

ADDITIONAL INFORMATION:

As an employer with North American presence, the possibility does exist that the location of your position may be changed based on organizational requirements. 

Drug Test Elements:

CPKC is committed to the safety and health of its employees and the general public.  New hires may be required to undergo a drug screen.  We appreciate your cooperation in keeping CPKC safe and drug free. 

Background Investigation:

The successful candidate will need to successfully complete the following clearances:         

• Criminal history check
• Reference check
• Driver’s License verification and/or last 3 years of driving history if a requirement of the position
• Background checks that may included 7 years of employment history and Social Security number verification

Management Conductor Program:

Becoming a qualified conductor or locomotive engineer is the single best way for a management employee to learn the business at CPKC. You may be required to obtain a certification or to maintain your current certification/qualification as a conductor or locomotive engineer. 

For our US applicants, CPKC is an equal opportunity/affirmative action employer, inclusive of protected veterans and individuals with disabilities . For Canadian applicants CPKC is an employment equity employer committed to the principles of employment equity and inclusion. We encourage all qualified candidates to apply including women, Black, Indigenous, People of Colour (BIPOC), members of the LGBTQ+ community, and people with disabilities. Accommodations for the job application process can be provided, as appropriate, upon request. All applicant information will be managed in accordance with the federal Personal Information Protection and Electronic Documents Act (PIPEDA).

• Req ID: 103041
• Department: Information Services
• Job Type: Full-Time
• Position Type: Non-Union
• Location: Kansas City, Missouri
• Country: United States
• % of Travel: 0-10%
• # of Positions: 1
• Job Grade: 4
• Job Available to: Internal & External

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