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Analyst Billing & Receivables Management

Canadian Pacific (CP) and Kansas City Southern (KCS) are now CPKC. As the only truly North American railway, we are making big moves! Drawing on our strong foundations and heritage, CPKC moves essential goods across our 20,000-mile network to support economic growth throughout Canada, the U.S. and Mexico. Be a part of history as we connect a continent and create exciting career opportunities across our new transnational network. Visit to learn about the CPKC advantage, our purpose and culture.



This position is accountable for analysis of support functions within a shared service center organization, supporting Billing and Receivables systems and processes.  With exposure to a multitude of areas, this role will support Billing activities, Publications of Contract Rates, Customer Disputes, Collections, Cash applications and other activities within the Lead to Cash cycle, ensuring adherence to controls, continuous improvement, and best practices.


Receives a moderate level of guidance and direction. Solves a range of moderately complex problems. Leads projects of limited scope and portions of larger projects. Provides informal guidance to team members with less experience. Contributes to department objectives and outcomes as guided.


This position is based in Winnipeg, Manitoba or Kansas City, MO. 



  • Analyze and review inbound disputes, assess the actions required and follow through to resolve of the dispute or interline settlement
  • Support cash application processes by analyzing complex accounts and solutions to improve metrics
  • Support Billing services activities through accurate billing and analysis of trends to proactively identify and mitigate billing patterns and customer behavior
  • Support the Receivables team in account analysis, reconciliation and resolution
  • Accurately publish contract rates to facilitate customer invoicing
  • Assist leadership in ensuring process documentation is accurate and comprehensive, including training materials, audit documents and work instructions
  • Ensure adherence to process and Financial Controls
  • Identify and drive process improvement across all areas in Billing & Receivables Management and across multiple departments
  • Participate in special projects as required
  • Other duties as assigned



  • Bachelor's degree from an accredited university or college, preferably in a job related major field of study
  • Minimum two (2) years of relevant professional experience, preferably in accounting or transportation industries
  • Working knowledge of billing, rating, invoicing and accounts receivable practices
  • Railroad transportation experience is an asset
  • Problem solving & decision making - able to take action in solving problems while exhibiting judgment and a full understanding of issues; able to use reason, review facts and weigh options
  • Attention to Detail – able to maintain workload without compromising accuracy
  • Proficiency in Excel is a requirement and SAP is an asset
  • English fluency is required, Spanish or French fluency is an asset



  • Flexible and competitive benefits package
  • Competitive company pension and/or retirement plans
  • Employee Share Purchase Plan
  • Performance Incentive Program
  • Annual Fitness Subsidy
  • Part-time Studies Program



As an employer with North American presence, the possibility does exist that the location of your position may be changed based on organizational requirements.


Drug Test Elements: (US only)

CPKC is committed to the safety and health of its employees and the general public.  New hires may be required to undergo a drug screen.  We appreciate your cooperation in keeping CPKC safe and drug free. 



Background Investigation:

The successful candidate will need to successfully complete the following clearances:         


  • Criminal history check
  • Reference check
  • Driver’s License verification and/or last 3 years of driving history if a requirement of the position
  • Background checks that may included 7 years of employment history and Social Security number verification


Management Conductor Program:

Becoming a qualified conductor or locomotive engineer is the single best way for a management employee to learn the business at CPKC. You may be required to obtain a certification or to maintain your current certification/qualification as a conductor or locomotive engineer.


For our US applicants, CPKC is an equal opportunity/affirmative action employer, inclusive of protected veterans and individuals with disabilities . For Canadian applicants CPKC is an employment equity employer committed to the principles of employment equity and inclusion. We encourage all qualified candidates to apply including women, Black, Indigenous, People of Colour (BIPOC), members of the LGBTQ+ community, and people with disabilities. Accommodations for the job application process can be provided, as appropriate, upon request. All applicant information will be managed in accordance with the federal Personal Information Protection and Electronic Documents Act (PIPEDA).



  • Req ID: 102974
  • Department: Information Services
  • Job Type: Full-Time
  • Position Type: Non-Union
  • Location: Winnipeg, Manitoba
  • Country: Canada
  • % of Travel: 0-10%
  • # of Positions: 1
  • Job Grade: 5
  • Job Available to: Internal & External







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