Coordinator Border Operations

Join CPKC, North America’s first transnational railroad connecting U.S. Canada and Mexico, where your career drives progress and safety is paramount. We connect communities, fuel economic growth, and provide meaningful work in a culture that values diversity, accountability, and pride. With opportunities for training, development, and advancement, you’re not just building a career—you’re part of something bigger. Together, we move goods, connect people, and create lasting change. Your future starts here.

PURPOSE OF THE POSITION:

Working in a 24 x 7 environment the Coordinator, Border Operations (BOC) oversees tactical border reporting activities working to ensure regulatory compliance and operational efficiency for the movement of CPKC’s cross border trains and shipments.

The BOC interacts directly with North American Border agencies as well as internal CPKC partners with the goal of providing seamless cross border service. The BOC leads and mentors staff for train and shipment reporting, capturing and reporting daily border metrics.

Individuals successful in this position demonstrate a dedication to excellence, a high level of personal responsibility, a sense of urgency, and a willingness to learn and adapt.

POSITION ACCOUNTABILITIES:

• Work directly with North American border regulators, brokers, and shippers to ensure the seamless movement of cross border traffic
• Provide active mentorship of CPKC Border staff in support of error free tactical cross border operations
• Investigate, manage and resolve border exceptions
• Serve as a main contact person and manage meaningful issues for internal collaborators engaged in cross border traffic
• Ensure process accuracy and supplemental tariff application
• Maintain, manage, and issue daily border metric reports
• Identify and resolve continuous improvement opportunities through solution development and implementation

POSITION REQUIREMENTS:

• University degree and/or equivalent experience in a transportation environment
• 2 years of relevant railway, regulatory, or cross border transportation experience
• Strong analytical, interpersonal, and communication skills
• Ability to manage multiple initiatives simultaneously, innovate, solve problems, and manage conflict to successful resolution
• In addition to English, proficiency in Spanish (fluently speak, read, and write) will be given preference
• Demonstrated proficiency with MS Office productivity software (mainly Excel and Outlook)

WHAT CPKC HAS TO OFFER:

• Flexible and competitive benefits package
• Competitive company pension and/or retirement plans
• Employee Share Purchase Plan
• Performance Incentive Plan
• Annual Fitness Subsidy
• Part-time Studies Program

PRE-EMPLOYMENT REQUIREMENTS:

Background Investigation

• Criminal history check
• Education verification
• Professional references

BECOMING A RAILROADER:

As an employee with a North American presence, the possibility does exist that the location of your position may be changed based on organizational requirements.

Management Conductor Program

Becoming a qualified conductor or locomotive engineer is the single best way for a management employee to learn the business at CPKC. You may be required to obtain a certification or to maintain your current certification/qualification as a conductor or locomotive engineer.

CULTURE OF INCLUSION:

For our U.S. applicants, CPKC is an equal opportunity/affirmative action employer, inclusive of protected veterans and individuals with disabilities. For Canadian applicants CPKC is an employment equity employer committed to the principles of employment equity and inclusion. We encourage all qualified candidates to apply including: women, Black, Indigenous, People of Color (BIPOC), members of the LGBTQ+ community and people with disabilities. Accommodations for the job application process can be provide, as appropriate, upon request. All applicant information will be managed in accordance with the federal Personal Information Protection and Electronic Documents Act (PIPEDA).

• Req ID: 104546
• Department: Information Services & Network Service Centre (NSC)
• Job Type: Full-Time
• Position Type: Non-Union
• Location: Winnipeg, Manitoba
• Country: Canada
• % of Travel: 0-10%
• # of Positions: 1
• Job Grade: 5
• Job Available to: Internal & External

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