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Representative, Accounts Receivable

Representative Accounts Receivable


Canadian Pacific is a transcontinental railway in Canada and the United States with direct links to major ports on the west and east coasts. CP provides North American customers a competitive rail service with access to key markets in every corner of the globe. CP is growing with its customers, offering a suite of freight transportation services, logistics solutions and supply chain expertise. Visit to see the rail advantages of CP. For more on our purpose, culture, and strategy, visit


  • Req ID: 100324
  • Department: Strategic Planning
  • Job Type: Full-Time
  • Position Type: Non-Union
  • Location: Winnipeg, Manitoba
  • Country: Canada
  • % of Travel:
  • # of Positions: 1
  • Job Available to: Internal & External



To capture, analyze, and progress supplemental activity (carload and intermodal) to ensure accurate assessments of charges and ensure timely collection of all amounts due on customer accounts while maintaining a strong client relationship.



  • Review & analyze incoming inventory events (i.e. asset use, special requests, switches, etc.) to progress with timely and accurate supplemental invoicing
  • Work with stakeholders in Finance, Car Management and Operations to resolve inventory/process issues that impact full and accurate supplemental invoicing
  • Drill into root cause and resolve complex issues
  • Provide support for timely resolution of customer disputes
  • Respond to customer inquiries which may also involve leading sessions to resolve issues
  • Monitor customer accounts, proactively lead, and initiate collection activity to ensure timely collection of CP receivables, protecting Days Sales Outstanding and total AR balances.
  • Facilitate business process improvement by identifying issues and implementing solutions
  • Protect CP’s value by keeping information confidential



  • Post-secondary education in Accounting or Business Administration or equivalent is an asset
  • 5+ years of  experience in an invoicing/collection role; preferably in the transportation industry
  • High proficiency in Microsoft Office is required; SAP knowledge would be an asset
  • Highly effective communicator, confident, passionate, clear, respectfully assertive, and inspiring
  • Strong ability to hold self and others accountable to deliver results
  • Displays emotional intelligence; demonstrates self-awareness and remains calm under pressure; expresses confidences in ability to succeed; keeps an optimistic attitude even when things are not going well
  • Excellent organizational and time management skills



  • Flexible and competitive benefits package
  • Competitive company pension plan
  • Employee Share Purchase Plan
  • Performance Incentive Program 
  • Annual Fitness Subsidy
  • Free Parking
  • On-site Fitness Facility



As an employer with national presence, the possibility does exist that the location of your position may be changed based on organizational requirements.


Background Investigation:

The successful candidate will need to successfully complete the following clearances:    

  • Criminal history check
  • Reference check


Management Conductor Program:

Becoming a qualified conductor or locomotive engineer is the single best way for a management employee to learn the business at CP. You may be required to obtain a certification or to maintain your current certification/qualification as a conductor or locomotive engineer.


CP is an equal opportunity employer committed to the principles of employment equity and inclusion. We welcome applications from all qualified individuals. All applicant information will be managed in accordance with the federal Personal Information Protection and Electronic Documents Act ("PIPEDA").

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