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Supervisor, Intermodal Operations

Canadian Pacific (CP) and Kansas City Southern (KCS) are now CPKC. As the only truly North American railway, we are making big moves! Drawing on our strong foundations and heritage, CPKC moves essential goods across our 20,000-mile network to support economic growth throughout Canada, the U.S. and Mexico. Be a part of history as we connect a continent and create exciting career opportunities across our new transnational network. Visit to learn about the CPKC advantage, our purpose and culture.



As the Supervisor Operations you will plan, coordinate direct and control all outside operations within the Intermodal terminal ensuring trains are received, loaded and/or unloaded in accordance with the policies, guidelines and established plans and priorities while meeting on-time performance and minimizing cost.



  • Ensure the application of CPKC safety practices, policies and procedures by unionized and/or contractor employees including conducting efficiency tests
  • Communicate and interact regularly with cross-functional teams to maintain the service commitments of Intermodal traffic
  • Coordinate all Lift, Hostler, T&E and Mechanical movements within the yard to deliver to key performance indicators
  • Ensure container availability/placement in accordance with IMS Service Standards
  • Prioritize outbound loading for Domestic and International traffic in compliance with AAR securement processes
  • Direct yard processes to safely meet train schedules, desired foot/feu targets, customer, dispatch, Field Operations and Mechanical and Engineering needs
  • Ensure Perishable Protected Service (PPS) containers are inspected at prescribed intervals and service providers engaged for repairs and serving
  • Ensure truck dwell, asset utilization and key metrics are met including inventory management for containers and railcars in OASIS/TYES
  • Resolve non-compliance crew issues and/or opportunities for process improvement, or escalate to manager as appropriate
  • Support and participate in continuous improvement initiatives to increase productivity and effectiveness of the operation
  • Accountable for Inventory management and safe execution of all terminal plans set forth.
  • Work directly with employees and/or contractors to provide guidance and support to bring about the vision of an empowered and engaged workforce



  • Must possess a High School diploma or GED
  • Previous railroad experience would be considered an asset
  • Ability to drill down, understand root cause and resolve complex issues
  • High proficiency in OASIS, TMS, MS Office Outlook, Word, and basic Excel
  • Understanding of applicable Collective Agreement
  • Problem-solving capability
  • High level communication skills
  • Ability to embrace constructive criticism
  • Willing to be available as required on a 7x24 basis



  • Flexible and competitive benefits package
  • Competitive company pension plan
  • Employee Share Purchase Plan
  • Performance Incentive Program
  • Annual Fitness Subsidy
  • Part-time Studies Program



As an employer with North American presence, the possibility does exist that the location of your position may be changed based on organizational requirements.


Medical Requirements:
Operating safely is a core foundation of CPKC. Our commitment is to protect our people, customers, communities in which we operate, the environment and our assets. We are also committed to a healthy and safe workplace. CPKC’s Alcohol and Drug Policy and Procedures (“Policy and Procedures”) support these commitments.   All new hires for a safety sensitive. position will be required to complete a pre-employment medical that includes a physical, vision, hearing, alcohol, and drug audit assessment. Pre-employment qualification drug test(s) are also required. This includes candidates participating in the Trainee Program who will also be required to pass a drug test during the training process before receiving final qualification for the position.


Background Investigation:

The successful candidate will need to successfully complete the following clearances:       

  • Criminal history check
  • Reference check


Management Conductor Program:

Becoming a qualified conductor or locomotive engineer is the single best way for a management employee to learn the business at CPKC. You may be required to obtain a certification or to maintain your current certification/qualification as a conductor or locomotive engineer.


CPKC is an equal opportunity employer committed to the principles of employment equity and inclusion. We welcome applications from all qualified individuals. All applicant information will be managed in accordance with the federal Personal Information Protection and Electronic Documents Act ("PIPEDA"). 


  • Req ID: 93605
  • Department: Market Strategy & Asset Management
  • Job Type: Full-Time
  • Position Type: Non-Union
  • Location: Vaughan, Ontario
  • Country: Canada
  • % of Travel: 0-10%
  • # of Positions: 2
  • Job Grade: 5
  • Job Available to: Internal & External





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